Mostly, we love to talk. I work with teams that love to talk at each other. A identifying feature of teams is their abilty to ride rough shod over others as they talk. Interrupt, speak over, cut off.
This results in the quieter folk learning there is no space to be heard so they disconnect and we loose their wisdom. Often, the conversation for what it is plays out between the more dominant personalities seeking to be right.
We aren't taught to listen to learn. We learn to wit for gaps and jump in to make our point. The smartest person in the room wins, right? Not so.
Powerful leaders learn to ask great questions and listen. They listen to learn. They listen to ask more questions.
Not taking their pauses as the starting gun for me to start rambling my thoughts enabled me to really listen to what others were saying. I noticed I had more time to think through things in my head. I also observed that people returned this empathy in kind